The website www.tsiftis.gr is the online store for the exhibition and sale via the Internet of products under the company under the name “Tsifti D. and Co. Ltd”, (Tax ID:092734640 / Tax Office: Lagada / GEMI number: 042011606000). The headquarters of the company is located in Nea Madyto, at the 56th km of the Old National Road of Thessaloniki – Kavala, P.C. 57014, tel: 2397041155, e-mail info@tsiftis.gr.

Please make sure that you agree with the following terms and conditions because your further use and browsing of the website www.tsiftis.gr implies your explicit and unconditional consent and agreement with them.

1. Terms

Tsiftis D. and Sia OE reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, according to its needs and business customs. The company undertakes to update this document for any change or addition to the terms and conditions. It is clarified that the change of terms does not cover orders that you have already placed.

2. Information provided & Products

Tsifti D. and Sia OE is committed to the completeness and validity of the information provided on its website www.tsiftis.gr, both in terms of the existence of the essential characteristics described for each product available, as well as the accuracy of the data provided by the company’s online store, subject to any typographical errors that have escaped attention or have occurred unintentionally or due to any interruptions in the operation of the website for reasons of force majeure.

3. Limitation of liability

Tsiftis D. and Co. cannot provide any guarantee for the availability of products, but guarantees the timely notification of end consumers of their unavailability.

Tsiftis D. and Co. is liable only for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.

The company’s online store is not responsible for any technical problems that may occur to users when they attempt to access the website and during the access and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, Tsifti D. and Sia OE has no responsibility for acts or omissions of third parties and in particular unauthorized interventions of third parties in products and / or services and / or information available through this website.

4. Intellectual property rights

All the content of the web pages, posted by Tsiftis D. and Co., including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the company and the company and are protected by the relevant provisions of Greek law, European law and international conventions.

Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works or misleading the public about the actual provider of the Content of the websites is prohibited. Any reproduction, republication, re-publication, downloading, communication, dissemination or transmission or any other use of the Content in any manner or means for commercial or other purposes is permitted only with the prior written permission of Tsiftis D. and Co.

The names, images, logos and distinctive features that represent , Tsiftis D. and Sia OE, its online store, third parties contracted with them and their products or services, are exclusive trademarks and distinctive features of , Tsiftis D. and Sia OE, www.tsiftis.gr and the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the website www.tsiftis.gr should in no way be construed as a transfer or assignment of a license or right to use them.

5. Obligations of the User

Users of the website www.tsiftis. gr website users accept that they will not use it and the company’s online store for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, harmful, threatening, offensive, offensive, annoying, slanderous, defamatory, vulgar, obscene, obscene, libelous, constitutes a violation of someone else’s privacy, shows empathy, or expresses racial hatred, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or management relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or prevent the operation of any software or computer hardware; intentionally or unintentionally violates applicable Greek and EU legislation and its provisions; may harass third parties in any way and any content used by third parties; or

6. Security

Tsiftis D. and Co. OE recognizes the importance of the issue of security of your personal data and your electronic transactions and takes all necessary measures, using the most modern and advanced methods, to ensure maximum security. The company has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that this data is accurate and used correctly.

7. Protection of Personal Data

During your visit to www.tsiftis.gr you may be asked to provide personal information (name, surname, profession, e-mail address, shipping address, contact telephone numbers, etc.), as a rule, in order to process your orders. In particular, if you choose to pay by credit card, you will be asked for the number, expiry date of the card and the three-digit security code.

Any personal data that you declare anywhere on the pages and services of the website www.tsiftis.gr, are kept solely for reasons relating to your transactions with us, communication, improving the services provided and ensuring the operation of the respective service and may not be used by any third party (except where provided by law to the competent -and only- authorities).

In any case, the employees of Tsiftis D. and Co. Ltd who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure to secure your data has been taken. Your personal data in extremely rare and special cases may be disclosed to companies cooperating with Tsiftis D. and Co. OE, in order to support, promote and perform your business relationship with us, but always under conditions that fully ensure that your personal data are not subject to any unlawful processing.

For any questions or suggestions or statements related to these matters, please contact us using the dedicated contact form.

At any time the user reserves the right to inform or object to further processing of his/her data in accordance with the applicable legislation on personal data protection.

8. Payment methods

For the convenience and service of all those who wish to purchase by phone from our store, www.tsiftis.gr offers the following alternative payment methods:

• cash on delivery by cash on delivery by courier General Postal Service
• Payment by bank account contact 2397041155.

Cash on Delivery 2,00 €

9. Delivery of Products – Shipping Costs

All shipments within Greece are free of charge and are carried out by courier company GENIKI TAHYDromiki.

Check carefully at the time of delivery of your order the condition of the products and the intactness of their packaging, in order to detect any obvious defects created during transport.

Products are shipped only within Greece.

10. Withdrawal / Return

• In case you wish to change or return the product you purchased you can do so within 14 days from the date you received it. In this case you will only be charged with the transport costs of returning the products.
• If the reason for returning the product is due to an error on the part of our company, then the cost of returning the product is borne by us. In this case for the return of the product please contact 2397041155.
• The return possibilities are as follows. In case you wish a refund and the transaction has been made with a credit card, then your money will be credited back to your card. In case the transaction had been made by cash on delivery, then please provide us with a bank account so that we can deposit the money within 10 days.

11. Cancellation of Order

You have the option to cancel your order by calling 2397041155 or by emailing info@tsiftis.gr. Depending on the progress of your order we will inform you of the options you have. If the customer cancels the order when the products are at the carrier, then the customer is obliged to pay the shipping costs to the company.

12. Other Terms

The user of the website acknowledges that he has read these terms, agrees with them and undertakes the obligation to comply with them.